Saudi Aramco GI 288.004 MISCELLANEOUS SALES – PROCESSES AND PROCEDURES

This document, Saudi Aramco General Instruction Manual GI 288.004, outlines the comprehensive processes and procedures for miscellaneous sales transactions with external parties through the Miscellaneous Customer Services (MCS) solution. It details the entire lifecycle of these sales, from initial service requests and quotation generation to service authorization, sales order execution, and final billing.

Key topics covered include the MCS business processes, user access, system workflows, responsibilities of various departments such as Coordination, SA&RU, Service Providers, and SSP&PMD, as well as detailed steps for service agreements, billable agreements, quotations, and billing. This manual serves as an essential guide for managing non-hydrocarbon related services and materials sold by Saudi Aramco to external entities, ensuring clear, standardized, and efficient operations.

Understanding these procedures is crucial for maintaining financial integrity and customer satisfaction in these transactions. Ideal for accounts managers, sales coordinators, and finance department personnel working within the oil and gas industry or similar large-scale service organizations.