Saudi Aramco GI 299.222 IT CHANGE MANAGEMENT
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About This Document
This General Instruction (GI) 299.222 provides Saudi Aramco's comprehensive guidelines for IT Change Management. It meticulously outlines the purpose, scope, definitions, policies, roles, responsibilities, and references related to managing modifications within the IT production infrastructure.
The document details the entire change lifecycle, from request initiation and approval through implementation, testing, and post-implementation review, covering planned, unplanned, emergency, and no-impact changes. It also addresses third-party vendor activities, risk assessment, and violation procedures, ensuring IT resources are protected and business continuity is maintained.
Understanding and adhering to these procedures is crucial for minimizing risk and impact on business operations. This essential guidance ensures all IT changes are managed in a rational, predictable, and orderly manner.
Ideal for IT managers, change coordinators, system administrators, and IT security specialists working within large-scale industrial organizations, particularly in the oil and gas sector.